How to dispute a YouTube Premium charge?

To dispute a YouTube Premium charge, immediately request a refund via the YouTube Refund Page or report unauthorized charges within 120 days through Google Payments. If the charge was accidental, you can also report it directly to YouTube Support to start the refund process.
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How do I dispute a YouTube Premium charge?

Once you've confirmed that the charge is from YouTube and wasn't made by anyone you know, report the charges to our support team within 120 days of the transaction. To find your claim, you need the email address you used to submit the claim, and the claim ID sent to your email.
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Is it possible to get a refund for YouTube Premium?

If you have an active paid membership, sign in to request a refund. Looking for a channel membership refund? Channel memberships are different from YouTube Premium and YouTube Music Premium memberships. You can also check how you're billed, request a refund through Google Play or get in touch with Apple support.
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Can you chargeback a YouTube membership?

If you find out the charge was unauthorized and accidental but not an act of fraud, or you can request a refund.
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Can I file a chargeback for a subscription?

If a company charged you extra or won't stop charging your account after you told them to cancel your subscription, file a dispute for chargeback with your credit or debit card.
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Request a refund for a YouTube Premium membership

How do I request my refund?

Use Where's My Refund, call the automated hotline at 800-829-1954, or speak with a representative at 800-829-1040 (see telephone assistance for hours of operation).
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Will I get a refund if I cancel YouTube Premium?

Generally, cancelling YouTube Premium stops future charges but does not automatically trigger a refund for the current billing cycle, and access continues until the cycle ends. Partial refunds for monthly plans are usually not provided, and partial refunds for annual plans are generally unavailable.
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How to ask for a refund on YouTube?

To request a refund for YouTube Premium, Movies, or TV shows, go to purchases on a browser, click "Refund" next to the item, and fill out the form. For Android, use the Google Play Store to report a problem. Apple users must request refunds via reportaproblem.apple.com. Refunds for YouTube Premium generally require active membership, and partial month refunds are usually not provided.
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How long do YouTube Premium refunds take?

Learn more about refunds for YouTube TV

Credit card refunds typically take 3-5 business days. Processing times can be affected by your card issuer. Sometimes, refunds can take up to 10 business days to process.
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Does cancelling YouTube Premium cancel immediately?

No, canceling YouTube Premium does not end your benefits immediately. When you cancel, you will retain access to all Premium features (ad-free viewing, downloads, background play) until the end of your current, prepaid billing cycle.
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How do I cancel a YouTube subscription?

To cancel a YouTube subscription (Premium or Music), go to youtube.com/paid_memberships in a browser, select "Manage," then "Deactivate" and confirm. On mobile, tap your profile picture > Purchases & memberships > Select membership > Cancel. Access continues until the end of the billing cycle.
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How to get YouTube Premium back?

To reactivate your YouTube Premium membership, go to youtube.com/paid_memberships in a browser or navigate to your profile picture > Purchases and memberships in the app. If the account is paused, select the membership and tap Resume. If canceled, simply sign up for a new plan.
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How do I submit a dispute on YouTube?

To dispute a Content ID claim:
  1. Open the YouTube Studio app .
  2. Tap Content .
  3. Select a video with a copyright restriction and tap Restrictions.
  4. In the bottom panel, tap Review issues.
  5. Tap the relevant claim.
  6. Tap Dispute under Actions you can take.
  7. Go through the following screens to submit the dispute.
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Can I contact YouTube directly?

If you need help, please visit our Help Center. There you'll find answers to many common questions about creating an account, watching and uploading videos, and maintaining your channel. If you're unable to find what you're looking for in the Help Center, we suggest visiting our Community Help Forum.
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How do I cancel and refund my YouTube subscription?

If you signed up on Google Play billing, learn how to cancel your membership here.
  1. Tap your profile picture. Paid memberships.
  2. Tap on the membership you want to cancel.
  3. Tap Continue to cancel.
  4. Select your reason for canceling and tap Next.
  5. Tap Yes, cancel.
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How do I refund my money from YouTube Premium?

To request a YouTube Premium refund, visit youtube.com/refund/premium while signed in to your account. Refunds are generally available if requested within 7 days for Google Play billing. For Apple/iOS purchases, you must contact Apple Support. Access is removed immediately upon refund.
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How do I request a refund through my bank?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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Can I ask YouTube for a refund?

Request a refund for movies & shows on YouTube

Go to payments.google.com to learn about new charges and understand how you're billed. On your computer: Go to https://www.youtube.com/paid_memberships. Click Refund next to the item that you would like refunded.
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Why won't it let me cancel my YouTube Premium?

If the steps to cancel your membership are not working for you, here are some things that you can try: Reload your web browser or restart your app and then try again to cancel your membership. Try a different browser or an Incognito window on your computer. Log in to your account on another device and try to cancel.
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What are the disadvantages of YouTube Premium?

Inconsistency in exclusive content: While YouTube Premium has some exclusive content, the quality, and consistency of this content may vary, which can be a downside for users who are looking for a consistent and high-quality viewing experience.
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What are valid reasons for a refund?

Good reasons for a refund include receiving damaged or defective products, items that do not match the online description, wrong items shipped, or poor quality/incorrect sizing. Other valid reasons include excessive shipping delays, or simply changing your mind if the store policy allows it.
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How to initiate a refund request?

State explicitly that you are requesting a refund and specify the amount. It's also helpful to mention your preferred method of refund, whether it's a return to your credit card, a check, etc. The better you document your concerns, the easier it is for the company to process your e-mail.
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What's the best way to ask for a refund?

Give details about the problem, and about the resolution you want.
  1. Explain the problem. Is the product defective or damaged? ...
  2. Be clear about what you want. ...
  3. Ask to speak with a manager. ...
  4. Keep notes about what you did to solve the problem.
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