How to change age on HBO Max?

To change age-related restrictions on Max (formerly HBO Max), adjust the content ratings within the Kids Profile settings. Adult profiles cannot have their birthdate changed; instead, manage content access via PINs. Parental controls allow setting rating limits (e.g., G, PG, PG-13) for specific, child-friendly profiles.
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How to change birth year in HBO Max?

  1. In HBO Max, choose your profile.
  2. Choose the Edit icon. below the profile you want to change. If you need to update your birthdate, contact us.
  3. Make changes to the profile and choose Done.
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How to change age rating on HBO Max?

At HBOMax.com, choose your profile and then Manage Profiles. Choose a Kids profile. Here you can change the profile's avatar, name, ratings, Kids Mode, Kid-Proof Exit, and delete the profile.
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How to switch from Kids to Adult on HBO Max?

In HBO Max, choose your profile. Choose a different profile. If prompted, choose Exit Kids Profile and enter your 4-digit Parent Code to exit the Kids profile.
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Can my 12 year old watch it?

It (2017) is generally considered suitable for mature 12-14 year olds, but it is intense, often rated for viewers 13-15+ due to strong, frequent profanity (including "f-word"), graphic gore, and terrifying scenes. It features severe violence, intense fear, and dark themes like bullying and adult terror, making it best for teens comfortable with horror. 
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Learn how to set parental controls with HBO Max | AT&T

Why is my HBO Max only showing Kids?

New HBO Max accounts have a default Kids profile that can watch titles rated PG and below. You can edit or delete this profile.
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How do you edit HBO Max profiles?

In HBO Max, choose your profile. below the profile you want to change. Make changes to the profile and choose Done.
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How to change parental controls on HBO Max?

  1. In HBO Max, choose your profile.
  2. Choose the Edit icon. below a Kids profile.
  3. Turn Kid-Proof Exit on or off.
  4. Choose Reset Parent Code (if applicable) and enter a 4-digit code, then Save.
  5. Choose Done.
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How to set HBO Max to PG-13?

  1. At HBOMax.com, choose your profile and then Manage Profiles.
  2. Choose a Kids profile.
  3. Here you can change the profile's avatar, name, ratings, Kids Mode, Profile PIN, Kid-Proof Exit, and delete the profile. If you need to change the birthdate, please contact us.
  4. Choose Done.
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Is there a way to turn off Parental Controls?

For Android Devices:
  1. Open the Settings app on your child's device.
  2. Navigate to Digital Wellbeing & parental settings.
  3. Choose Parental settings and tap on Turn off.
  4. Confirm your choice to disable the controls.
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How to change rating on HBO Max?

By default, a new Adult profile can watch all content ratings. To change ratings for a profile, you need to Edit the profile.
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How do I change my HBO Max account?

Change your account info
  1. Sign in to HBO Max on your phone, tablet, or computer. ...
  2. Choose your profile and then Account.
  3. Choose the Edit icon. ...
  4. Enter a new email address and choose Save. ...
  5. Check your inbox for an email from HBO Max (email subject: Please confirm email address change). ...
  6. Open this email and choose Confirm Change.
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Is HBO Max cracking down on multiple users?

HBO Max's crackdown on account/password sharing is rolling out worldwide, unless the streaming service gets shut down first. That's according to HBO Max's CEO and president of global streaming, JB Perrette.
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Can I lend my HBO Max to someone in a different house?

Yes, you can share your HBO Max (Max) account with someone in a different house, but official, authorized sharing now requires paying for an Extra Member Add-On, which costs $7.99 per month for WarnerMedia-billed subscribers. This add-on allows one person outside your household to have their own login. 
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How to get off Kids mode?

To turn off Google Kids Space, open the Parent menu in the lower right corner, select "Exit Kids Space," and enter your password. For Samsung Kids, tap the three dots, choose "Close Samsung Kids," and enter your PIN. Parental controls (Family Link) are disabled via Settings > Digital Wellbeing & parental controls. 
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How do I get out of Kids mode on HBO Max?

  1. In HBO Max, choose your profile.
  2. Choose the Edit icon. below a Kids profile.
  3. Turn Kid-Proof Exit on or off.
  4. Choose Reset Parent Code (if applicable) and enter a 4-digit code, then Save.
  5. Choose Done.
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How to set Parental Controls on Max?

Click: Apple menu -> System Preferences -> Parental Controls. Enter your Admin credentials for the computer. For an existing user, click “Enable Parental Controls,” and then set up the controls. Add new users by clicking “Add” at the bottom of the user list and entering a name and password for each new account.
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Can two people use the same HBO Max at the same time?

You can stream HBO Max on multiple devices at the same time. If you get the 'Your account is streaming on too many devices' message, it means you've reached the maximum number of devices that your household can stream at the same time for your plan.
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Is HBO Max shutting down?

As of April 2026, HBO Max (or Max) is not immediately shutting down, but it faces a major transition following the acquisition of Warner Bros. Discovery by Paramount/Skydance in March 2026. The service will likely merge with Paramount+ into a single platform by late 2027, according to analysts, leading to the phasing out of the standalone app. 
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How many users can be on one HBO Max account?

You can stream on up to three devices at one time with HBO Max. HBO Max caps accounts at five profiles, including both adult and kid profiles. You can remotely sign out of other devices via your HBO Max profile.
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How to change kids profile to Adult on HBO Max?

In HBO Max, choose your profile and then Manage Profiles. Choose an Adult profile (a profile with Kids Mode turned off). To lock or unlock your profile, choose Lock Profile. If prompted, enter your account password and choose Submit.
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Why does HBO Max say update household too many times?

This message appears when your HBO Max household has been updated several times within a short period. If you haven't updated your HBO Max household several times, someone outside your household may have updated your household. Not sure if someone has access to your account?
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Is HBO Max still free with Amazon Prime?

No, HBO Max (now Max) is not free with an Amazon Prime membership. It is available as a paid premium add-on channel, usually costing around $10.99−$18.49$ 10.99 minus $ 18.49$10.99−$18.49/month. While occasional 7-day trials are sometimes offered via Prime, you must pay for a separate subscription to access full Max content through your Prime account. 
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How to change age restriction on HBO Max?

  1. At HBOMax.com, choose your profile and then Manage Profiles.
  2. Choose a Kids profile.
  3. Here you can change the profile's avatar, name, ratings, Kids Mode, Kid-Proof Exit, and delete the profile. If you need to change the birthdate, please contact us.
  4. Choose Done.
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How to enter birthdate on HBO Max?

  1. At HBOMax.com, choose your profile and then Manage Profiles.
  2. Choose the profile you want to change. If you need to update your birthdate, contact us.
  3. Make changes to the profile and choose Done.
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