How do I stop someone from using my HBO Max account?
To stop someone from using your Max (formerly HBO Max) account, immediately sign out all devices, change your password, and set up a PIN on your profile. Access your account settings to remove devices. The fastest way to secure your account is to change the password and immediately re-login on your trusted devices.How do I kick someone off my HBO Max account?
Yes, Max (formerly HBO Max) can kick users off for exceeding device limits, but they are also implementing a stricter crackdown on password sharing. To remove unauthorized users, you can use the "Manage Devices" feature in settings to sign out specific devices or change your password to log out everyone.Can I put a lock on my HBO Max profile?
In HBO Max, choose your profile and then Manage Profiles. Choose an Adult profile (a profile with Kids Mode turned off). To lock or unlock your profile, choose Lock Profile. If prompted, enter your account password or mobile number and choose Submit.What if I think someone is using my HBO Max account?
If you think someone might have access to your HBO Max account without your permission, we recommend changing your password and signing out of all devices. For a list of devices that have access to your account, go to Manage your devices.Why does my HBO Max account say it belongs to someone else?
If you suspect someone else is using your Max (formerly HBO Max) account, you should immediately change your password on the account settings page and select the option to sign out of all devices. Review the "Manage Devices" section to identify unfamiliar logins, and if necessary, contact customer support for further assistance.✅ How to Cancel an HBO MAX ACCOUNT (2026) Stop Subscription for HBO Max
How to get around HBO Max account belongs to someone else?
HBO Max accounts are intended for the account owner (the person who created the account) and the people they live with. If you don't live with the account owner, you need to sign up for your own HBO Max account.How do I find out who's using my HBO Max?
Manage your HBO Max devices- Sign in to HBO Max on your phone, tablet, or computer. Can't sign in?
- Choose your profile, then Account > Devices. (Only Adult profiles can manage devices.)
- Review the list of devices signed in to your account, including the profile name, sign-in date, and country.
Can someone else use my HBO Max account?
Yes, you can share your HBO Max (now rebranded as Max) account, but it is intended for people in your household. For users outside your home, you can add an Extra Member to your account for an additional fee of $7.99 per month starting April 22, 2025, which allows them a separate login.What if I'm being scammed by someone posing as HBO Max representative?
If you're concerned you've accidentally shared personal information with a party pretending to be HBO Max, here's what you can do: Contact your local authorities and bank to report any fraudulent activity. Contact us to share the details of the phishing attempt.How do you put a password on your HBO Max profile?
- In HBO Max, choose your profile.
- Do one of the following: Choose the Edit icon below the Adult profile you want to edit. ...
- To lock or unlock your profile, choose Lock Profile.
- If prompted, enter your account password. ...
- If prompted, enter a 4-digit Profile PIN and choose Save.
- Scroll down and choose Done.
What is the purpose of locking my profile?
By doing so, you can ensure that your content remains visible only to those you trust – your friends – while keeping prying eyes at bay. It's a smart move for both personal and professional use. Here's how to set it up.Can you watch HBO Max in two different houses?
No, Max (formerly HBO Max) is intended for use within a single household, and sharing with a different house violates their terms of service. While you can log in, Max now uses device IPs to detect and restrict usage across different households, prompting for an "Extra Member" add-on ($7.99/month).How do I delete a user from HBO Max?
To remove a user profile from HBO Max (Max), go to the "Who Is Watching" screen, select Manage Profiles, choose the profile to delete, and click Delete Profile. This removes watch history and lists. The primary account holder's profile cannot be deleted. To secure the account, you can also sign out all devices.How do I delete another user profile?
Delete or switch users- Open your device's Settings app.
- Tap System. Multiple users. If you can't find this setting, try searching your Settings app for users .
- Tap the user's name.
- Tap Delete user. Delete. The user will be removed from the list.
Does HBO email you when someone logs in?
Yes, HBO (Max) sends service emails when you sign in on a new device or make changes to your account, such as updating your password. As part of their password-sharing crackdown, they may also send a verification code to the main account email if someone logs in from a new location, requiring that code to access the account.Can HBO Max be hacked?
If you think someone might have access to your HBO Max account without your permission, we recommend changing your password. This will sign your account out of all devices. For a list of devices that have access to your account, go to Manage your devices.Why is HBO Max saying my account belongs to someone else?
If you suspect someone else is using your Max (formerly HBO Max) account, you should immediately change your password on the account settings page and select the option to sign out of all devices. Review the "Manage Devices" section to identify unfamiliar logins, and if necessary, contact customer support for further assistance.How to go after someone who scammed you?
Reporting frauds and scamsIf you or someone you know has been a victim of a scam or fraud scheme, report it to ic3.gov, the FBI's Internet Crime Complaint Center (IC3). And you can read IC3's annual report to learn about the scams and losses reported in 2025.
How do I kick people off HBO Max?
Yes, Max (formerly HBO Max) can kick users off for exceeding device limits, but they are also implementing a stricter crackdown on password sharing. To remove unauthorized users, you can use the "Manage Devices" feature in settings to sign out specific devices or change your password to log out everyone.Is HBO Max cracking down on account sharing?
Max (formerly HBO Max) is implementing a strict global crackdown on password sharing throughout 2025 and 2026, forcing users outside the primary household to pay for access. Following a "soft" launch in 2025, the enforcement will become more "aggressive", including options to pay an estimated $8 per month to add, or "member".How to see what devices are logged into HBO Max?
Yes, you can see where your HBO Max (now Max) account is logged in by accessing the Manage Devices section in your account settings. This list shows devices, sign-in dates, and the country, allowing you to remove unauthorized access.Can someone use my HBO Max account?
Yes, you can share your HBO Max (now rebranded as Max) account, but it is intended for people in your household. For users outside your home, you can add an Extra Member to your account for an additional fee of $7.99 per month starting April 22, 2025, which allows them a separate login.Is HBO Max still free with Amazon Prime?
No, HBO Max (now rebranded as Max) is not free with an Amazon Prime subscription. It is a separate paid add-on channel. While you can subscribe to Max through Prime Video Channels for convenience, it requires a separate monthly fee starting at roughly $9.99–$10.99 for ads, and $16.99–$18.49 for ad-free.Does HBO Max track devices?
HBO Max keeps track of all the devices, including phones, tablets, smart TVs, and streaming devices, that you use with the service.
← Previous question
What provider gives you HBO Max for free?
What provider gives you HBO Max for free?
Next question →
What's worth seeing on Netflix?
What's worth seeing on Netflix?