How do I permanently delete my HBO Max account?

To permanently delete your HBO Max (Max) account, you must first cancel any active subscription, then submit a deletion request via the HBOMax.com/account-delete form, which takes 4–5 weeks to process. Simply deleting the app or canceling the subscription does not remove your data; you must use the specific privacy form to delete personal information.
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Can you permanently delete an HBO Max account?

Open a browser and go to HBOMax.com/account-delete. Enter the information associated with your account and submit the form.
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How do I close my HBO Max account?

To delete your HBO Max (now Max) account, you must first cancel any active subscription, then submit a data deletion request through their privacy portal. The process takes 4-5 weeks, and you will receive a confirmation email to finalize the deletion.
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Does deleting HBO Max cancel subscription?

Your HBO Max subscription automatically renews until you cancel it. Deleting the HBO Max app does not cancel your subscription. Cancel your subscription before your next billing date to avoid further charges.
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How do I delete and reinstall HBO Max?

  1. On your Android TV, go to Settings > Apps and choose HBO Max.
  2. Choose Uninstall.
  3. Go to Apps and find HBO Max.
  4. Choose HBO Max and then Install.
  5. Open HBO Max, sign in, and try using the app again.
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How To Remove from Continue Watching on HBO Max

Is HBO hard to cancel?

If you signed up directly with HBO, they can help. If it is through another service, you need to go through that (i.e. Amazon, Google Play, iOS, etc.). You may have to use a website to cancel, instead of cancelling in the app you signed up with.
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How do I delete my HBO Max profile on my iPhone?

To delete an HBO Max profile on an iPhone, open the app, tap your profile icon in the top-right, select Switch Profiles, then Manage Profiles. Select the profile to delete, tap the pencil icon (if prompted), choose Delete Profile, and confirm. Note that you cannot delete the profile currently in use or the primary account profile.
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How do I delete an account in Max?

To delete your Max (formerly HBO Max) account, you must first cancel any active subscriptions through your provider (app store, cable, or Max.com). After the subscription expires, you can request permanent data deletion by submitting a form at HBOMax.com/account-delete.
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How do I delete a user on HBO?

  1. In HBO Max, choose your profile and then Manage Profiles.
  2. Choose a profile.
  3. Choose Delete Profile and confirm the deletion. This will delete the profile and its info, such as My List and Continue Watching.
  4. Choose Done.
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What's the easiest way to cancel Max?

If you subscribed ☎️1-855-771-1484 through the website, you will need to sign in, access your account, and navigate to your account ☎️1-855-771-1484settings, which will have an option for cancellation. This will immediately cancel your subscription at the end of your billing cycle.
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Can I cancel HBO Max through my TV provider?

Yes, in many cases, you can cancel HBO Max through your TV provider 📞 1-(877)-200-9792 if your subscription is billed through that provider 📞 1-(877)-200-9792. Providers like cable or satellite services manage billing, so cancellation must be done through them 📞 1-(877)-200-9792.
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How do I cancel my subscription?

To cancel subscriptions, use the app store management tools on your phone (Apple App Store or Google Play) or contact the service provider directly via their website/app settings. Deleting an app does not cancel its subscription. Always turn off auto-renewal, as you can still use the service until the billing period ends.
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How do I deactivate my HBO Max account?

Open a browser and go to HBOMax.com/account-delete. Choose your preferred language in the upper-right corner. Enter the information associated with your account and submit the form.
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How do I get rid of HBO Max?

To delete your HBO Max (now Max) account, you must first cancel any active subscription, then submit a data deletion request through their privacy portal. The process takes 4-5 weeks, and you will receive a confirmation email to finalize the deletion.
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Why can't I delete an HBO Max profile?

To delete an HBO Max (Max) profile, you must be using a profile other than the one you want to delete, and it cannot be the primary account holder profile. Navigate to "Manage Profiles," select the profile, and click "Delete Profile" at the bottom. You cannot delete the active profile.
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How do I delete my user account?

To delete a user account on Windows (10/11), go to Settings > Accounts > Other users, select the account, and click Remove. This deletes their data, including desktop files and documents. Important: You must have administrator rights, and you cannot delete the account you are currently signed into.
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How do I stop someone from using my HBO Max account?

If you think someone might have access to your HBO Max account without your permission, we recommend changing your password. This will sign your account out of all devices. For a list of devices that have access to your account, go to Manage your devices.
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How do I delete the HBO Max app?

To delete the HBO Max (now Max) app, long-press the icon on your mobile device and select "Uninstall". On Smart TVs (Samsung/Roku), highlight the app, press the star or options button, and select "Remove" or "Delete". Note that you must cancel your subscription separately via your account settings.
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How do you cancel HBO Max on iPhone?

To cancel HBO Max (now Max) on an iPhone, open the Settings app, tap your name/Apple ID, select Subscriptions, choose HBO Max (or Max), and tap Cancel Subscription. If you do not see it, ensure you are signed in with the correct Apple ID. You can stream until the end of your billing cycle.
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How do I delete my HBO Max watch history?

To clear your watch history on Max (formerly HBO Max), remove items from your "Continue Watching" list on any device. Go to the Continue Watching row, select the item, and choose Remove (or the X icon). Deleting a profile also removes its history. Changes sync across all devices, but note this does not delete data on the backend, only from your view.
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What happens when you cancel HBO Max?

When you cancel your HBO Max (now Max) subscription, you retain access to all content until the end of your current billing cycle. You will not be charged again after the final date of that period, and your account will not automatically renew. Your profiles and watch history are typically saved, but you cannot stream after the period ends.
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Will HBO Max be shutting down?

HBO Max (now branded as Max) is not shutting down immediately, but it faces a potential rebrand or merger with Paramount+ by the end of 2027 following a March 2026 acquisition by Paramount Skydance. While the platform may merge into a new combined app, plans suggest keeping HBO content independent, meaning the brand's premium content is expected to survive.
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